So this is from a customer, and it's perplexing me. We filled them on 12/9. They have skated dozens of times. Their rink is 24x44, and had 4" in the shallow end and 16" in the deep end the day we filled it.
We've had a cold winter, but last week it was in the 40's and 50's for about four straight days. Now it's around 0 and very cold. Last Saturday, right in between the warm weather and the cold, we got about 6" of very wet, heavy snow. Lots of folks had slush in this area because the warm weather had melted their rinks some. We've had 2 or 3 of these warm spells this winter, but otherwise very cold temps.
Customer emails me yesterday and says there is nothing in his shallow end and the deep end only has about 6" of ice. He says the ice appears tilted (a sign of a leak). Can't see any water/ice outside the rink, though it's tough with the snow.
So clearly he has a leak somewhere down under the ice in his deep end. But the confusing part for me...how does this happen? How does his liner hold water for 6 weeks, then underneath the ice level he gets a hole? Especially since it drained almost 10" in his deep end, that tells me the hole is way down there.
My experience with holes over the years has been exclusively on fill day...patching seam rips here and there. But I've never dealt with something like this mid-year. Any ideas? Anyone experience something like this?
I figure our options are to chip out the old ice, drop a new liner, and fill, hoping to get another 6 weeks out of it. Or we can drop the hose in and fill, which I never like to do. But as it is, his ice is very thin across much of his rink and it may be unusable.